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10 Ways to Know a House Cleaning Service is Right for You

Is it time to give your house a thorough clean?

Every family deserves a clean and healthy home but many of us don’t have enough time in our busy lives to make our house look the best it can be.

This can be either because there’s just too much work to do or perhaps you simply don’t have the time or energy to do it.

If cleaning has been thrown into the too hard basket, it might be time to choose a professional house cleaning service to get your house looking like new again.

If you have started looking for a house cleaner for your home, you are probably overwhelmed by the number of cleaning services you can choose from. How do you decide which one to choose?

When you spend your hard earned money on a professional cleaning service, you want more than just a standard clean that you could have done yourself.

You deserve the very best outcome possible for your money, which is why we have come up with the ultimate list of top 10 things to consider when choosing the right house cleaning service for you and your home.

#1: Referrals


A great place to start is with referrals. There is nothing we trust more than positive feedback from loved ones. Ask your friends and colleagues if they could recommend a cleaning service that they trust.

If you haven’t been able to find a positive referral from someone you know, check out the reviews and testimonials of the cleaning service you are considering to find some honest feedback.

If the cleaner you wish to hire has positive reviews, this is a great first stepping stone to consider before deciding if they are right for you.

#2: Types of Cleaning Services


Consider the kind of cleaning services you need. Whether you want your cleaner to focus on scrubbing the kitchen or if you need them to vacuum and mop the whole house, it is worthwhile checking the cleaning task you need is included as part of the service the cleaning company provides.

You should also find out what a standard cleaning service includes and if you can customise it to suit your needs.

From mopping and sanitizing to cleaning and dusting, all of this takes time and costs money so you may want to prioritize what areas you want your cleaner to focus on.

If you want your cleaner to focus on some tasks and leave out others, the cleaning company you choose should be flexible and allow you to decide on the cleaning services you need.

Some cleaners will even provide cleaning services that go above and beyond what is traditionally provided such as emptying and cleaning out fridges and pantries, or making the beds.


#3: Types of Cleaning Products

Are you aware of the types of cleaning products the cleaning service uses? Some cleaning products can be harmful to your household surfaces and furniture and others may produce an unpleasant smell after being applied.

You may also wish to consider eco-friendly cleaning options for your home.

The best way to stay in control of the cleaning products your cleaner will be using is to choose a cleaner who is happy to use the cleaning products you provide them with.

That way you have complete control over what chemicals will be used in your home. No one knows your house and the best products to clean it with better than you do.


#4: One-off or Regular House Cleaning

How often does your house need to be cleaned? You can arrange for a cleaner to clean your home either weekly or fortnightly or you can choose a one-off service instead.

Many house cleaning services offer a discount for regular house cleaning, which is also worthwhile keeping in mind.

If this is your first time receiving a professional house clean, you may like to choose a one-off cleaning service initially so you can decide whether the cleaning service you have chosen is right for you.


#5: The Right Price

The cost of your house cleaning service can vary dramatically depending on the type of cleaning that needs to be done, how long the cleaner will be cleaning for and how often the cleaning service will be provided.

If keeping cleaning costs down is important to you, consider a house cleaning service that offers a flexible hourly rate and timeframe to suit your needs and budget.

You should be able to determine the budget you want to stick to without compromising on quality.


#6: A Cleaner You Can Trust

You don’t want just any stranger walking into your home to clean your house. Because your cleaner will be in your house regularly, you need to know they will respect your privacy and possessions.

What if the cleaner you hire rifles through your belongings or even steals something? When you choose a cleaning service, it is important to know the company you have chosen has followed through with appropriate background checks.

You also want the cleaner to get along with you and your family, especially if they will be cleaning your house on a regular basis.

It would be ideal to choose a cleaning company that allows you to meet your future cleaner in person so you can get to know them first hand.

Some cleaning companies may also have different cleaners coming in to clean your house.

You may prefer to choose a cleaning service with one dedicated cleaner so that you have a familiar face you have already met and trust to clean your home.


#7: Independent, Franchise or Individual

There are three types of cleaning services you can choose from: an individual cleaner, a franchise or an independently owned cleaning service.

Individual cleaners tend to provide a personalised service where you can get to know the cleaner one on one. The downside to hiring an individual, however, is not having a backup cleaner available if your usual cleaner is sick or away on holiday.

A franchise, on the other hand, is usually backed by a reputable brand people are familiar with. Many franchisers also often have a number of cleaners at their disposal.

However, sometimes it can be hard to tell how much experience the cleaners have and many may have had very little cleaning experience prior to joining the franchise.

Independently owned cleaning services can provide the best of both worlds. Most independent cleaners have extensive experience and passion when it comes to cleaning and take pride in providing a personal service people appreciate.

In most cases you will also be supporting a local, family-owned business.


#8: Experience

Can you expect a complete and professional clean that meets your expectations?

When you hire a professional to clean your house, you will want to know the cleaner has done a thorough job. Once you have hired a cleaner, look around your house carefully to ensure you received a complete and professional clean.

Does your home look and smell nice? Your first impression should be good but you must look closer to get a good idea of whether you received a quality clean.

Check out of reach places such as under beds and couches to see if your cleaner has vacuumed these areas.

You should also look over all of your surfaces to ensure all dust and grime has been removed. You should also check that the glass and surfaces are streak free to show if the cleaning product has been applied correctly.


#10: Communication

If you have any questions, issues or requests regarding the cleaning service, is the company easy to contact and communicate with?

Whether you want to request a different cleaner, change your cleaning schedule, ask for a cleaning issue to be rectified or if you just need cleaning advice, being able to communicate with your cleaner easily is important.

The house cleaning service you choose should be open and willing to work with you to make sure you receive the very best clean possible.

If their customer service does not go beyond the initial quote and sale, this does not make for a very good relationship in the long term – especially if you are in the market for a regular house cleaning service.

For an insight into how well the cleaner communicates, give them a call and ask some general questions about their cleaning service.

You could also check the FAQ page for any common questions other customers may have and see how the company responds to them.


Houseproud – A House Cleaning Service That Has it All

With all of this helpful advice to put into practice, it’s time to start searching for the right cleaner for you! The choice is yours!

If you live in Brisbane, you may like to have a look at the cleaning services we provide at Houseproud. With over 24 years experience in the cleaning industry, we are proud to provide quality cleaning services Brisbane wide and we would love the opportunity to clean your home!

It's less than you think for house cleaning services – call (07) 3255 8333